Brooke Smith
Mansfield,OH
Summary
Dynamic entrepreneur and former Meijer team member with a proven track record in delivering exceptional customer service and high-quality digital photography. Excelled in establishing robust customer relationships and optimizing workflow efficiency using Adobe Photoshop. Skilled in multitasking and graphic design fundamentals, consistently exceeding client expectations.
Overview
17
17
years of professional experience
Work History
Business Owner
Self Employed Photographer
05.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
Retail Worker
Meijer
07.2007 - 03.2015
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Education
No Degree - Practical Nursing
North Central State College
Mansfield, OH2015
No Degree - Graphic And Digital Design
The Ohio State University
Mansfield2008
High School Diploma -
Crestview Highschool
Ashland06.2007
High School Diploma -
Pioneer Career And Technology Center
Shelby, OH06.2007
Skills
- Customer Service
- Customer Relations
- Adobe Photoshop
- Digital Photography
- Adobe Creative Suite
- Image Editing Expertise
- Social Media Marketing
- Equipment Preparation
- Digital file creation
- Multitasking Abilities
- Graphic Design Fundamentals
Digital art, fine arts, writing, reading
Thoroughly enjoys creating digital art, collaborating with others, reading/writing, and spending time with my family.
Timeline
Business Owner
Self Employed Photographer
05.2016 - Current
Retail Worker
Meijer
07.2007 - 03.2015
No Degree - Practical Nursing
North Central State College
No Degree - Graphic And Digital Design
The Ohio State University
High School Diploma -
Crestview Highschool
High School Diploma -
Pioneer Career And Technology Center
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