Brooke Stevens
Charlottesville
Summary
Dynamic and organized college student with customer service experience and a solid foundation in lab safety protocols. Proven problem-solver and effective communicator, adept at fostering teamwork and collaboration. Successfully managed diverse tasks at iNOVA Hospital, demonstrating efficiency and a commitment to excellence in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Associate
Target
03.2023 - Current
- Employed effective listening techniques during conversations with customers in order to understand their needs.
- Demonstrated excellent communication skills both orally and written when dealing with customers.
- Trained new employees on proper procedures for responding to customer inquiries or complaints.
Intern
INOVA Hospital
05.2024 - 06.2024
- Utilized problem-solving and organizational skills to manage multiple tasks simultaneously.
- Gained experience in a variety of different hospital departments, including Laboratory, Supply Chain, Oncology Radiation, and Surgery.
Cashier
TJ Maxx
07.2022 - 03.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Education
Bachelor of Science - Biology
University of Virginia
Charlottesville, VA05-2028
High School Diploma -
Briar Woods High School
Brambleton, VA06-2024
Skills
- Lab Safety Protocols
- Basic Laboratory Techniques
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Organization
Certification
- First Aid/CPR Certified
- Workplace Readiness Certified
Timeline
Intern
INOVA Hospital
05.2024 - 06.2024
Front End Associate
Target
03.2023 - Current
Cashier
TJ Maxx
07.2022 - 03.2023
Bachelor of Science - Biology
University of Virginia
High School Diploma -
Briar Woods High School
Similar Profiles
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target
Adam WardAdam Ward
Closing Team Lead at TargetClosing Team Lead at Target
Artanyia GauthierArtanyia Gauthier
Human Resources Executive Team Leader at TargetHuman Resources Executive Team Leader at Target