Brooke Stidham
Tyler
Summary
Dynamic professional with a proven track record at FedEx Ground as a Package Handler Trainer, enhancing employee retention through effective mentorship and safety training. Skilled in warehouse navigation and decision-making, I excel at fostering teamwork and improving operational efficiency while maintaining high standards of safety and performance.
Overview
5
5
years of professional experience
Work History
Package Handler Trainer
FedEx Ground
08.2021 - Current
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
Online Grocery Associate
Walmart
04.2020 - 08.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Sabine High School
Gladewater, TX05.2020
Skills
- Loading and unloading
- Warehouse navigation
- Order picking
- Decision-making
- Problem-solving abilities
- Leadership skills
Timeline
Package Handler Trainer
FedEx Ground
08.2021 - Current
Online Grocery Associate
Walmart
04.2020 - 08.2021
High School Diploma -
Sabine High School
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