Summary
Overview
Work History
Education
Skills
Timeline
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BROOKE TAVOLACCI

St Louis,MO

Summary

Detail-oriented disability and operations specialist with experience managing complex claims, ensuring compliance, and improving workflow efficiency. Strong communicator with proven top performance.

Overview

7
7
years of professional experience

Work History

Senior Disability Examiner

Sedgwick
St. Louis, MO
04.2025 - Current
  • Manage complex disability claims with timely, compliant resolutions.
  • Identify workflow improvements to reduce delays and increase accuracy.
  • Collaborate with medical providers and HR for return-to-work outcomes.
  • Maintain exceptional quality performance (avg. 99% audit scores).

Disability Examiner

Sedgwick
St. Louis, MO
12.2023 - 04.2025
  • Managed full life-cycle disability claims with precise documentation.
  • Adapted quickly across multiple employer accounts and protocols.
  • Top-tier quality performance (avg. 99% audit scores).

Annuity Service Specialist

Edward Jones
St. Louis, MO
03.2022 - 04.2023
  • Supported nationwide branches with accurate annuity servicing.
  • Ensured compliance with documentation and processing standards.
  • Earned 99% satisfaction score for expertise and efficiency.

Merchandise Cast Member

Walt Disney World
Orlando, FL
08.2019 - 12.2019
  • Selected for competitive DCP; worked across multiple parks daily.
  • Supported merchandising, cash handling, stocking & guest operations.
  • Received cast compliments for exceptional service and adaptability.
  • Disney College Program

Public Health Intern

Jersey County Health Department
Jerseyville, IL
06.2019 - 08.2019
  • Assisted with health inspections and compliance documentation.
  • Contributed community health data for research reporting.

Education

B.S. - Public Health

Northern Illinois University
DeKalb, IL
12.2019

Skills

  • Disability claim management
  • Compliance documentation
  • Workflow optimization
  • Medical collaboration
  • Quality assurance
  • Customer relationship management

Timeline

Senior Disability Examiner

Sedgwick
04.2025 - Current

Disability Examiner

Sedgwick
12.2023 - 04.2025

Annuity Service Specialist

Edward Jones
03.2022 - 04.2023

Merchandise Cast Member

Walt Disney World
08.2019 - 12.2019

Public Health Intern

Jersey County Health Department
06.2019 - 08.2019

B.S. - Public Health

Northern Illinois University

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BROOKE TAVOLACCI