Brooke Taylor
McMinnville,TN
Summary
Hi I am Brooke I am 20 years old I have lived in McMinnville TN my whole life. I just bought my first home here in McMinnville . Looking for a better environment to work in. Professional with experience in team leadership and operational efficiency within customer service environments. Developed and implemented strategies to enhance customer satisfaction, resulting in improved service delivery. Managed scheduling and financial transactions, ensuring compliance with company policies and industry regulations. Trained new staff members, fostering a collaborative team atmosphere while maintaining high standards of service.
Overview
5
5
years of professional experience
Work History
Manager
Taco Bell
McMinnville, TN
08.2023 - Current
- Created weekly crew meetings to talk about how we can better our work space and customer service.
- Helped make scheduling.
- Did deposits for the store and took them to deposit in the bank.
- Trained new crew members.
- Helped with the hiring process of hiring new people.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with industry regulations and company policies.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
Tanning Consultant
Sun Tan City.
McMinnville, TN
05.2020 - 06.2022
- Greeted customers and provided information about tanning services.
- Provided training to new staff members on proper operation of equipment.
- Processed payments from customers using cash registers or POS systems.
- Maintained a clean and sanitary environment in the salon at all times.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Followed up with customers after each visit to ensure satisfaction with services rendered.
Education
Associate of Science - Radiology Tech
Motlow State Community College
McMinnville, TN05-2026
Skills
- Communication
- Money Management
- Science
- Equipment maintenance
- Team collaboration
- Problem solving
- Critical thinking
- Staff management
- Employee onboarding
- Inventory management
- Policy and procedure development
- Sales techniques
- Team leadership
Timeline
Manager
Taco Bell
08.2023 - Current
Tanning Consultant
Sun Tan City.
05.2020 - 06.2022
Associate of Science - Radiology Tech
Motlow State Community College