Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Tichenor

Westport,IN

Summary

Proven Patient Care Technician with a track record of enhancing patient satisfaction at Columbus Regional Hospital. Skilled in vital signs monitoring and patient observation, coupled with exceptional communication abilities, I have streamlined healthcare workflows and improved team efficiency. My dedication to infection control and patient education has consistently elevated care standards.

Overview

7
7
years of professional experience

Work History

Patient Care Technician

Columbus Regional Hospital
11.2021 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.

Barista

Lucabe
11.2020 - 05.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Dietary Aide

Aspen Place Health Campus
10.2019 - 09.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Ice Cream Server

Dairy Queen
05.2017 - 10.2019
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Sales Associate

Gordmans
11.2018 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

South Decatur High School
Greensburg

Skills

  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards
  • Specimen Collection
  • Feeding Assistance
  • Patient Education
  • Infection prevention
  • Sterilization techniques

Timeline

Patient Care Technician

Columbus Regional Hospital
11.2021 - Current

Barista

Lucabe
11.2020 - 05.2021

Dietary Aide

Aspen Place Health Campus
10.2019 - 09.2020

Sales Associate

Gordmans
11.2018 - 05.2019

Ice Cream Server

Dairy Queen
05.2017 - 10.2019

High School Diploma -

South Decatur High School

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Brooke Tichenor