BROOKE ULRICH
Solon,Ohio
Summary
Dynamic sales associate with a proven track record at Knuth's, excelling in customer relationship management and visual merchandising. Recognized for enhancing customer experiences and driving brand loyalty through effective communication and problem-solving skills. Committed to delivering exceptional service and fostering team collaboration in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Knuth's
Pepper Pike, USA
05.2023 - Current
- Delivered exceptional customer service, assisting customers with product selection, returns, and inquiries
Concessions
West Palm Beach Boat Show
West Palm Beach, USA
03.2023 - 03.2023
- Served food and drinks for guests
Concessions
Delray Tennis Tournament
Delray Beach, USA
02.2023 - 02.2023
- Served food and drinks for guests
Concessions
Fort Lauderdale Boat Show
Fort Lauderdale, USA
10.2021 - 10.2022
- Served food and drinks for guests
Server
Chagrin Valley Country Club
Moreland Hills, USA
06.2021 - 08.2021
- Worked in the pool concessions area serving families members and their guests
- Worked weekend events that the Club hosted
Education
Bachelor of Science - Fashion Merchandising
Kent State University
Kent, Ohio12.2026
Bachelor of Fine Arts - Graphic Design, Business Administration
Florida Atlantic University
Boca Raton, Florida12.2023
Skills
- Visual merchandising
- Brand management
- Trend forecasting
- Customer relationship management
- Inventory management
- Marketing strategies
- Effective communication
- Team collaboration
- Problem-solving skills
Volunteer Experience
- Crohn's and Colitis Foundation, 01/18, Present, Sharing stories to raise awareness
- Leukemia Lymphoma Society, 01/20, Present, Help raise awareness through various activities and fundraising
- Cleveland Food Bank, 01/12, Present, Help pack food for the less fortunate
- Jewish Family Services, 01/11, Present, Helped deliver food for the Jewish holidays
Achievements
- Deans List, Kent State University of School of Fashion, Spring 2023 - Spring 2025
- Deans List, Florida Atlantic University of School of Arts and Letters, Fall 2022 - Fall 2023
References
References available upon request.
Timeline
Sales Associate
Knuth's
05.2023 - Current
Concessions
West Palm Beach Boat Show
03.2023 - 03.2023
Concessions
Delray Tennis Tournament
02.2023 - 02.2023
Concessions
Fort Lauderdale Boat Show
10.2021 - 10.2022
Server
Chagrin Valley Country Club
06.2021 - 08.2021
Bachelor of Science - Fashion Merchandising
Kent State University
Bachelor of Fine Arts - Graphic Design, Business Administration
Florida Atlantic University
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