Brooke Ventura
Los Angeles,CA
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales and Service Coordinator
Sephora
Los Angeles, CA
03.2023 - Current
- Conducted in-depth analysis of customer purchasing patterns and preferences, leveraging data to drive targeted sales strategies and significantly increase revenue.
- Spearheaded cross-functional initiatives to streamline operations, resulting in substantial improvement in overall process efficiency and enhanced customer experience.
- Cultivated and nurtured high-value client relationships, achieving exceptional customer retention rates and generating considerable annual repeat business.
- Implemented a comprehensive coaching program for sales associates, leading to marked increases in individual performance metrics and consistent achievement of company KPIs.
Self-Employed
Freelance Makeup Artist
Los Angeles, CA
09.2015 - Current
- Cultivated and maintained effective working relationships with clients.
- Demonstrated expertise in creating detailed technical documents for client review.
- Conducted research on latest web technologies to stay ahead of industry trends.
- Prepared detailed financial statements for clients outlining all costs associated with project completion.
- Established and maintained relationships with individuals recognized as credible sources of information.
Office Manager
Rodeo Aesthetics
Los Angeles, CA
07.2021 - 03.2023
- Assisted the sales team in enhancing branding presence and fostering relationships with market accounts through activations while also addressing daily requests from multiple departments, including the provision of materials, promotional items, and assistance for Blavity News, Blavity Politics, Shadow & Act, 21 Ninety.
- Developed and executed an integrated plan for events, encompassing onsite experiences, staffing, on-site logistics, internal goal alignment, and post-production, while also overseeing the creation and production of all events within a tightly controlled budget and timeline.
- Organized and executed virtual events, from inception to conclusion, with a focus on delivering engaging and memorable experiences for attendees.
Education
Make-up
Elegance International
05.2015
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West Los Angeles College
06.2013
Medical Assistant
American Career College
Los Angeles, CA06-2026
Skills
- Attention to detail
- Teamwork abilities
- Active listening
- Decision making
- Adaptability
- Organizational skills
- Excellent time management skills
- Social Media Monitoring
- Training and coaching
- Cash Handling
Certification
- Makeup Artistry
- 2016
Timeline
Sales and Service Coordinator
Sephora
03.2023 - Current
Office Manager
Rodeo Aesthetics
07.2021 - 03.2023
Self-Employed
Freelance Makeup Artist
09.2015 - Current
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West Los Angeles College
Make-up
Elegance International
Medical Assistant
American Career College