Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Brooke Washington

Missouri City,TX

Summary

Customer-savvy clerk, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

7
7
years of professional experience

Work History

Pet Host

PetSuites
06.2023 - Current
  • Facilitate positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Provide exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Handle check-in for arrival guests, handle check-out for departing guests, make follow-up reservations for existing guests.
  • Sell activity packages and daycare on reservations.
  • Greet all guests, clients, and vendors, and handle any general inquiries about PetSuites.
  • Accommodated special requests during pet visits.

Math Tutor

Brooke E's Brain Boost
08.2022 - 03.2023
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Inspired a love for mathematics by sharing personal passion and enthusiasm, fostering a positive attitude towards learning in students.
  • Increased students'' test scores through focused exam preparation and review of key concepts.
  • Tutored elementary math students from grades kindergarten to fifth.

Cashier/Court Monitor

Altitude Trampoline Parks
05.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Communicate any potentially dangerous elements of the facility to the Manager and to a Director of Altitude Trampoline Park.

Data Entry Specialist

Assertive Apps, LLC
01.2017 - 05.2019
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Compiled data and reviewed information for accuracy prior to input.
  • Created spreadsheets for more efficient recordkeeping.
  • Updated and maintained customer information, documents and records.
  • Sorted documents and maintained organized filing process.

Education

High School - Multidisciplinary Studies

Ridge Point High School
Missouri City, TX
05.2024

Skills

  • Microsoft Office
  • Editing
  • Social Media Proficiency
  • Organizational Skills
  • Creativity
  • Customer Service

Accomplishments

  • Girl Scout Silver Award - the highest award a Cadette can earn
  • President of Girl Scout Troop 145023 (10/01/2021 - 09/30/2022)
  • Chaplain of Youth Group (08/01/2017 - 05/01/2019)
  • Girl Scout Cookie Entrepreneur

References

References available upon request.

Timeline

Pet Host

PetSuites
06.2023 - Current

Math Tutor

Brooke E's Brain Boost
08.2022 - 03.2023

Cashier/Court Monitor

Altitude Trampoline Parks
05.2022 - 08.2022

Data Entry Specialist

Assertive Apps, LLC
01.2017 - 05.2019

High School - Multidisciplinary Studies

Ridge Point High School

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Brooke Washington