Natalie Dazulma
Lawrenceville
Summary
Achieved high customer satisfaction ratings through effective conflict resolution and interpersonal communication. Drove team performance by implementing time management techniques that streamlined operations. Enhanced team collaboration, resulting in improved service delivery in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pet Host
National Veterinarians Associates
Lawrenceville, GA
01.2026 - Current
- Greeted and welcomed clients, ensuring a positive first impression.
- Managed appointment scheduling and maintained accurate records for client visits.
- Assisted in coordinating communications between staff and pet owners.
- Provided information on services offered, addressing client inquiries effectively.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
HOSTESS
The Breakfast Bar
Duluth, Georgia
05.2025 - 11.2025
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Assisted in seating guests and managing the wait list.
RECEPTIONIST
Mall Of Georgia Jeep Dodge and Ram
Buford, GA
09.2024 - 04.2025
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
Education
HIGH SCHOOL DIPLOMA - undefined
Grayson Technical High School
Lawrenceville, USBachelor of Science - Digital Media
Georgia Gwinnett College
Lawrenceville, GA05.2026
Skills
- Leadership
- Communication skills
- Basic Computational Skills
- Fundamental Java Understanding
- Multitasking
- Team work
- Handling and counting cash
- Basic math
- Interacting and catering to customers
- Cleaning
- Problem management
Certification
Adobe Photoshop Certified
Timeline
Pet Host
National Veterinarians Associates
01.2026 - Current
HOSTESS
The Breakfast Bar
05.2025 - 11.2025
RECEPTIONIST
Mall Of Georgia Jeep Dodge and Ram
09.2024 - 04.2025
HIGH SCHOOL DIPLOMA - undefined
Grayson Technical High School
Bachelor of Science - Digital Media
Georgia Gwinnett College