Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooke H. Conklin

Tucson,AZ

Summary

Precocious Data Science Student ready to accept increasingly complex challenges associated with maintaining and exploiting growing data stores. Driven to expand experience through hands-on training and guided participation in effective data management tasks. Ready to immediately learn and contribute beneficial input to employers.

Overview

7
7
years of professional experience

Work History

Business Development Specialist

O'Reilly Chevrolet
09.2022 - Current
  • Mastered professional communication, word tracks, working with computer systems, spreadsheet training, using key words when speaking to potential connections for the business, and have gained a deep understanding of how the business as a whole works together.
  • Experienced in high volume customer care.
  • Utilized massive database and a CRM, sorting and filtering data, and scheduling experiences.
  • Utilized and consistently maintained meaningful relationships and treated future prospects by kindness, authenticity, honesty, and integrity.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Participated in regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Developed, maintained and utilized diverse client base.
  • Presented professional image consistent with company's brand values.

Remote Pilot Operator

SAIC
01.2021 - Current
  • Assist with training of new and transferring Air Traffic Controllers at Denver Air Route Traffic Control Center in Longmont, CO
  • Act as pilots, adjacent sector airspace controllers, and Flight Service Stations in Radar and Non-radar environment ensuring proper phraseology and procedures are used utilizing AT Coach Simulator Program and other simulation methods
  • Apply knowledge of FAA Order 7110.65, Federal Aviation Regulations, and personal experience in National Airspace System to specific simulation situations
  • Experience in SGET (Simulation Generation Tool) with Air Traffic Control Training Scenario adjustment and development
  • Developed new simulation methods for scenario delivery for non-Radar students specific to the Ghost Pilot (Pseudo Pilot) Position
  • Operated a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises
  • Experience working in a multidisciplinary team
  • Certification in Tower/TRACON radar lab
  • Effective oral and written communications skills
  • Effective team building skills
  • Knowledge of using Microsoft Office Suite including Word, PowerPoint, and Excel.

Server

Parry's Pizza
01.2018 - 12.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Greeted and maintained relationships with regular customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Served needs of more than 100 customers in busy dining environment
  • Checked identification to enforce age regulations for alcoholic beverages
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

Server

Buffalo Wild Wings
06.2017 - 08.2018
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.

Education

Bachelor of Science - Data Science

University of Arizona
Tucson, AZ
12.2027

Associate of Applied Science, Private Pilot Studies, Introduction to Air Traffic Control, Aviation Meteorology, Instrumentation Pilot Ground Studies, Air Traffic Control Phraseology and Procedures, TRACON Radar Studies, Non-Radar Simulation Studies, Enroute Radar Simulations - Aviation Technology, Air Traffic Controller

Aims Community College
Greeley, Colorado
05.2019

High School Diploma -

Mead High School
Mead, Colorado
05.2017

Skills

  • Collaboration
  • Computer skills
  • Composure under high pressure
  • Leadership
  • Organized and reliable
  • Focused on excellence, integrity, and innovation
  • Product Knowledge
  • Competitive Analysis
  • Performance Tracking

Languages

Spanish
Limited Working

Timeline

Business Development Specialist

O'Reilly Chevrolet
09.2022 - Current

Remote Pilot Operator

SAIC
01.2021 - Current

Server

Parry's Pizza
01.2018 - 12.2020

Server

Buffalo Wild Wings
06.2017 - 08.2018

Bachelor of Science - Data Science

University of Arizona

Associate of Applied Science, Private Pilot Studies, Introduction to Air Traffic Control, Aviation Meteorology, Instrumentation Pilot Ground Studies, Air Traffic Control Phraseology and Procedures, TRACON Radar Studies, Non-Radar Simulation Studies, Enroute Radar Simulations - Aviation Technology, Air Traffic Controller

Aims Community College

High School Diploma -

Mead High School

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Brooke H. Conklin