BROOKELIN CUMMONS
San Marcos,TX
Summary
Motivated and detail-oriented public relations student with a background in allied health and hands-on experience in training coordination and administrative operations at Texas Roadhouse. Skilled in communication, team development, and organizational leadership, with a proven ability to manage workflows, support staff training, and enhance team performance. Known for creating engaging and efficient systems while fostering positive team and customer experiences. Interested in Sports PR and passionate about brand storytelling, strategic communication, and building meaningful audience connections.
Overview
7
7
years of professional experience
Work History
Manager / Admin / Training Coordinator
Texas Roadhouse
Kyle, TX
01.2025 - Current
- Led operational team to ensure high-quality service and guest satisfaction.
- Streamlined training programs to enhance staff performance and reduce onboarding time.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Analyzed sales data to identify trends and adjust strategies for revenue growth.
- Work with Lead Store Marketer to run events and promotions for the store to connect with the community.
Babysitter
Self Employed Services
08.2019 - 09.2025
- Ensured safety and well-being of children under care.
- Maintained cleanliness and order in kitchen, living area, and children's bedrooms.
- Supervised feeding, bathing, and bedtime routines for children.
Head Server/ Manager
Burger and Fries Diner 276
Royse City, TX
02.2022 - 08.2024
- Ensured that all tables were properly set up with appropriate supplies.
- Interacted and engaged with patrons to promote friendly environment.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained daily specials and made recommendations upon request.
- Managed opening and closing duties to facilitate restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
- Managed cash register operations including ringing up orders and processing payments accurately.
- Provided exceptional service to high volume of daily customers.
- Counting drawers and ensuring all server money handling was completed correctly every shift.
Education
Bachelor of Arts - Public Relations
Texas State University
San Marcos, TXGraduate -
Royse City High School
Royse City, TX05.2023
Associate of Science - Allied Health
Paris Junior College
Paris, TX05.2023
Skills
- Service Prioritization
- Point of Sale (POS) System Operations
- Staff Training
- Quality Control
- Multitasking Skills
- Order Accuracy
- Safe Food Handling
- Cash Handling
- Complaint Resolution
- Marketing Coordination
References
References
[Available upon request.
Interests
- Social media strategy & content creation
- Digital storytelling & brand campaigns
- Team leadership & staff development
- Customer experience & engagement
- Mentorship and training programs
- Organizational culture building
- Community Engagement
Education and Training
true
Timeline
Manager / Admin / Training Coordinator
Texas Roadhouse
01.2025 - Current
Head Server/ Manager
Burger and Fries Diner 276
02.2022 - 08.2024
Babysitter
Self Employed Services
08.2019 - 09.2025
Graduate -
Royse City High School
Associate of Science - Allied Health
Paris Junior College
Bachelor of Arts - Public Relations
Texas State University