Zackary Halbert
Hot Springs National Park,AR
Summary
Dedicated and dependable professional with ten years of experience in fast paced, customer, and patient facing environments. Experienced in remaining calm under pressure, communicating effectively with others from diverse backgrounds, working as part of a team, and handling sensitive information with professionalism. I am seeking to transition these skills into a role of PCT in the Emergency Room Department.
Overview
12
12
years of professional experience
Work History
Waiter/Training Manager
Little Italy Italian Bistro
09.2021 - Current
- Assisted in training new staff on menu items and service protocols to enhance team performance.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Pharmacy Assistant
Walgreen's Pharmacy
12.2018 - 09.2020
- Assisted pharmacists in preparing and dispensing medications, adhering to safety protocols.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new staff on operational procedures and pharmacy systems for effective workflow integration.
BOH Manager
Belle of Hot Springs
03.2015 - 12.2018
- Oversaw daily kitchen operations to ensure efficient workflow and adherence to health standards.
- Trained and mentored staff on food preparation techniques and safety protocols.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented new cooking methods that enhanced menu offerings and improved customer satisfaction.
Education
High School Diploma -
Lakeside High School
Hot Springs National Park, AR01-2015
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order management
- Service prioritization
- Calm under pressure
- Conflict resolution
Timeline
Waiter/Training Manager
Little Italy Italian Bistro
09.2021 - Current
Pharmacy Assistant
Walgreen's Pharmacy
12.2018 - 09.2020
BOH Manager
Belle of Hot Springs
03.2015 - 12.2018
High School Diploma -
Lakeside High School