Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Torres

Portsmouth

Summary

Dynamic and dedicated waiter with a proven track record at Casa Grande, excelling in high-pressure environments. Expert in multitasking and customer service, I consistently enhanced guest satisfaction through attentive service and effective problem-solving. Recognized for maintaining a professional appearance and positive performance. I graduated from college and high school with a 3.8 GPA and earned many awards such as being apart of the First Generation Society, National Honors Society, Thi-Alpha Honors Society, and Phi Theta Kappa. I also partake in many church affiliated activities such as reading lectures during Sunday mass, aiding our priest prepare for mass, and partake in the choir as a guitarist. I have dedicated a month towards earning my shadow hours at Davis Family Dentistry in Ironton, OH and where I’ve earned around 30+ shadow hours observing many different aspects of dental health such as extractions, performing crowns, x-rays, cleanings, giving anesthesia, root canals, etc.

Overview

7
7
years of professional experience

Work History

Waiter / Assistant Manager

Casa Grande
06.2018 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Assist my team with any necessary help they need in any given area or situation wether it may require management assistance or a simple task.

Education

Biomedical Sciences - Dental Hygiene

Shawnee State University
Portsmouth, OH

Diploma - General Education

Holy Family Catholic School
Ashland, KY
05.2024

Associates Of Science, Associates Of Arts -

Ashland Community And Technical College
Ashland, KY
05.2024

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Professional appearance

Languages

Spanish
Native or Bilingual

Timeline

Waiter / Assistant Manager

Casa Grande
06.2018 - Current

Biomedical Sciences - Dental Hygiene

Shawnee State University

Diploma - General Education

Holy Family Catholic School

Associates Of Science, Associates Of Arts -

Ashland Community And Technical College