Brooke Lynn Dugal
San Marcos,TX
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales associate/ Membership Services
AAA-American Automobile Association
04.2023 - 09.2023
- Handled various transactions with Members and made sales referrals, cross sell products and introduce new ones all while maintaining empathy & membership care
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate / Customer Service
Vasquez Apothecary
12.2017 - 03.2023
- Handled various transactions with customers and made sales referrals, cross sell products and introduce new ones all while maintaining a clean and safe work environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Built relationships with customers to encourage repeat business.
Warehouse Forklift Operator
Horizon Hobby
09.2020 - 02.2023
- Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Host / Sales Associate
Santa's Village at SkyPark
10.2017 - 01.2018
- Handled various transactions with customers and made sales referrals, cross sell products and introduce new ones all while maintaining a clean and safe work environment.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Completed daily side work and opening and closing duties without fail.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
High school Diploma/GED -
CBK-Come Back Kids
Riverside, CA01.2019
Skills
- Special Order Coordination
- Point of sale operation
- Flexible Schedule
- Sales Forecasting
- Goal-Driven
- Building rapport
Community Service And Awards
- Riverside City Fire Department, Volunteered as a Fire Explorer, Riverside, CA
- International Order of the Rainbow for Girls, Secretary / Recorder, California
Primary Skills
- Persistent-Initiative
- Resourceful-Flexibility
- Dependability-Self-discipline / Attention to detail
- Teamwork-Social Orientation
- Cooperation-Effective time management
531 W Hopkins St, San Marcos, TX, 78666
Overview And Cover Letter
Hi I’m Brooke Lynn Dugal, I'm a 23 yr old young hard working driven person who knows what I want to do in life and that is become a Firefighter so that I can help the community and most importantly follow my goals. I like to discover and learn new things in life and show people how I can make a difference. I’m a Majority member of The International Order of Rainbow-Girls association as a Secretary/Recorder, joined in 2013. Which helped me grow to who I am now. I was a member at the Riverside Fire Department Fire-Explorer program where my hard working personality came from. It would be a pleasure to meet and discuss my Experience that would better meet the needs of the company.
Personal Information
Title: Artist, Photographer, & Fire Explorer
References
- IORG - Girls Advisor, Kelly Padilla (951) 323 - 6634
- IORG - Girls Assistant Advisor, Jody MacDonald (951) 687 - 2603
- Christine Lampe Santa's Village at Sky Park Village, (714) 308 - 6406
- Previous Internship Manager for Merritt Moving company, (951) 238 - 4499
Timeline
Sales associate/ Membership Services
AAA-American Automobile Association
04.2023 - 09.2023
Warehouse Forklift Operator
Horizon Hobby
09.2020 - 02.2023
Sales Associate / Customer Service
Vasquez Apothecary
12.2017 - 03.2023
Host / Sales Associate
Santa's Village at SkyPark
10.2017 - 01.2018
High school Diploma/GED -
CBK-Come Back Kids
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