Brookelynn Rigsby
Ellenton
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Body Piercer
Leroux
Tampa
06.2024 - 04.2026
- Performed body piercings following safety and hygiene protocols.
- Educated clients on aftercare procedures for optimal healing.
- Assisted in maintaining a clean and organized workspace daily.
- Monitored inventory levels of piercing supplies and equipment regularly.
- Engaged with clients to build rapport and encourage repeat visits.
- Adhered to local health regulations concerning body piercing procedures.
- Identified health scenarios that required more skilled care or knowledge.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Participated in care coordination conferences and staff meetings to improve skills set.
Body Piercer
New Breed
Kokomo
08.2019 - 06.2024
- Performed body piercings following safety and hygiene protocols.
- Educated clients on aftercare procedures for optimal healing.
- Assisted in maintaining a clean and organized workspace daily.
- Engaged with clients to build rapport and encourage repeat visits.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Adhered to local health regulations concerning body piercing procedures.
- Demonstrated knowledge of different types of piercing techniques, anatomy, and healing processes.
- Inspected equipment regularly and sterilized tools before each use.
- Assisted clients in selecting jewelry based on their individual needs and preferences.
- Ensured that clients had valid ID for age verification prior to performing piercings.
- Trained new staff members on proper procedure for body piercing services.
- Managed inventory levels of supplies necessary for successful operation of business.
- Provided aftercare instructions to clients regarding healing time for piercings.
- Conducted consultations with clients to determine desired look or type of piercing.
- Performed body piercings using sterile technique, following all safety protocols.
- Offered guests positive experiences to promote loyalty and bring in repeat business.
Clerk
Syndicate Sales
Kokomo
06.2019 - 09.2020
- Processed customer orders and ensured accurate documentation.
- Managed inventory levels and organized stock in the warehouse.
- Provided support to team members during peak business hours.
- Utilized inventory management software for tracking supplies.
- Conducted regular audits to maintain compliance with company policies.
- Answered phones in a courteous manner while providing excellent customer service.
- Verified accuracy of all paperwork prior to submission for processing.
- Scanned documents into digital formats ensuring accuracy of content.
- Maintained inventory levels of office supplies and equipment as needed.
- Entered data into computer systems accurately and efficiently.
Manager in Training/In-Term Manager
Journeys Shoes
Indianapolis
07.2018 - 06.2019
- Supervised daily operations to ensure efficient store performance.
- Trained new employees on company standards and customer service techniques.
- Managed inventory levels to maintain optimal stock availability and presentation.
- Conducted regular staff meetings to communicate updates and expectations effectively.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegating employee assignments, monitored progress and evaluated performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
Assistant Manager
Rue21
Kokomo
07.2017 - 06.2018
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on customer service standards and sales techniques.
- Coordinated visual merchandising to enhance product presentation and appeal.
- Developed and implemented effective visual merchandising strategies for product displays.
- Trained junior staff on merchandising standards and best practices for displays.
- Coordinated seasonal merchandise transitions to enhance store aesthetics and appeal.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Processed transactions accurately using point-of-sale systems.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Store Manager
Boost Mobile
Kokomo
01.2015 - 07.2017
- Managed daily operations to ensure efficient store performance.
- Led team training sessions to enhance product knowledge and customer service skills.
- Oversaw inventory management, including stock replenishment and organization.
- Conducted performance evaluations to provide feedback and support employee development.
- Ensured compliance with company policies and industry regulations consistently.
- Fostered a positive store environment through team-building activities and open communication.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Updated and maintained store signage and displays.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established customer service standards and monitored staff compliance.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Lewis Cass High School
Walton, INSkills
- Customer service
- Effective communication
- Sales techniques
- Client education
Timeline
Body Piercer
Leroux
06.2024 - 04.2026
Body Piercer
New Breed
08.2019 - 06.2024
Clerk
Syndicate Sales
06.2019 - 09.2020
Manager in Training/In-Term Manager
Journeys Shoes
07.2018 - 06.2019
Assistant Manager
Rue21
07.2017 - 06.2018
Store Manager
Boost Mobile
01.2015 - 07.2017
Lewis Cass High School