Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brooklyn Case

Salt Lake City,UT

Summary

Results-driven Membership Sales Coordinator known for productive and efficient task completion. Excel in relationship building, strategic planning, and customer service management. Possess strong communication skills, adaptability, and problem-solving abilities to excel in membership growth and retention strategies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Membership Sales Coordinator

Nuspine Chiropractic
Sandy, UT
10.2024 - Current
  • Monitored vital signs such as temperature, pulse rate and blood pressure regularly.
  • Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
  • Conducted regular meetings with management to discuss membership sales objectives and progress towards goals.
  • Created and maintained a customer database for tracking new memberships, renewals and cancellations.
  • Developed and implemented membership sales strategies to drive revenue growth.

Barista Trainer

Starbucks
10.2022 - 10.2024
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Monitored staff performance to ensure adherence to company standards.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Developed detailed lesson plans to ensure consistent delivery of training materials.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.

Barista

Starbucks, Target
12.2021 - 10.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

Associate of Applied Science - Psychology

Salt Lake Community College
Salt Lake City, UT
12.2025

High School Diploma -

Copper Hills High School
West Jordan, UT
06.2023

Skills

  • De-escalation
  • Patient preparation
  • Patient assessment
  • Performance tracking
  • Case management
  • New hire training
  • Team leadership
  • Cash handling
  • Latte art

Accomplishments

  • Won Partner of the Quarter in January 2024

Certification

  • Phlebotomy

Timeline

Membership Sales Coordinator

Nuspine Chiropractic
10.2024 - Current

Barista Trainer

Starbucks
10.2022 - 10.2024

Barista

Starbucks, Target
12.2021 - 10.2022

Associate of Applied Science - Psychology

Salt Lake Community College

High School Diploma -

Copper Hills High School

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