Summary
Overview
Work History
Education
Skills
References
Timeline
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Brooklyn Collins

Ardmore,OK

Summary

Insurance Adjuster Assistant

Hardworking and self-motivated with excellent communication skills!

Overview

7
7
years of professional experience

Work History

Sales Representative

American Freight Furniture and Mattress
12.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Insurance Adjuster Assistant

Independent
06.2021 - 11.2023
  • Adhered to strict deadlines while managing multiple tasks efficiently
  • Provided excellent customer service by promptly responding to inquiries
  • Identified opportunities for improvement in existing processes and procedures
  • Scheduling appointments

Budtender

Earth Farms
06.2021 - 12.2021
  • Developed strong customer service skills by efficiently assisting customers with product selection and providing knowledgeable advice about cannabis products
  • Verified proper paperwork, documentation and ID to comply with regulations
  • Collaborated with management and coworkers to improve personal and store performance
  • Leverage POS system to enter profiles, verify data and process payments
  • Demonstrated ability to accurately handle cash, credit card and check transactions while maintaining proper security procedures
  • Utilized knowledge of state laws regarding the sale of cannabis products to ensure compliance with regulations

Budtender

Cali Clouds
11.2019 - 03.2020
  • Verified proper paperwork, documentation and ID to comply with regulations
  • Leverage POS system to enter profiles, verify data and process payments
  • Performed restocking duties such as receiving shipments, verifying inventory and stocking shelves
  • Displayed excellent problem solving skills when dealing with customer complaints or inquiries in a professional manner
  • Guided and directed patients and customers by advising on cannabis products based on preferences, needs and budget

Cocktail Server

Elks lodge
11.2018 - 08.2019
  • Prepared beverages and cocktails according to mixing and presentation standards and recipes
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces
  • Provided friendly customer service by greeting customers as they arrive at the bar and making recommendations based on their preferences
  • Handled cash drawer accurately throughout shift including opening and closing out register each day

Bartender

Winstar world casino
02.2018 - 08.2018
  • Managed cash accurately, including credit card transactions and tips
  • Delivered accurate orders by listening attentively through noise and distractions
  • Provided excellent customer service to guests in a timely manner, while taking and delivering orders accurately
  • Promoted limited-time offers to encourage customer loyalty

Education

GED -

Epic Charter Schools
Oklahoma City, OK
05.2016

Skills

  • Customer Service
  • Data Verification
  • Appointment Booking
  • Workload Management

References

References available upon request

Timeline

Sales Representative

American Freight Furniture and Mattress
12.2022 - Current

Insurance Adjuster Assistant

Independent
06.2021 - 11.2023

Budtender

Earth Farms
06.2021 - 12.2021

Budtender

Cali Clouds
11.2019 - 03.2020

Cocktail Server

Elks lodge
11.2018 - 08.2019

Bartender

Winstar world casino
02.2018 - 08.2018

GED -

Epic Charter Schools

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Brooklyn Collins