Brooklyn Coon
AVON,Indiana
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Target
AVON
08.2024 - Current
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Increased efficiency and team productivity by promoting operational best practices.
Avon Junior Athletics Association
AVON
08.2024 - Current
- Coaches young athletes in various sports to help strengthen their bodies, minds, and also sport performance, as well as having fun and creating childhood friendships and memories.
Active Grace
01.2017 - Current
- Blessing others by preparing meals
- Packing sanitation, food and clothing bags
- Human Development by working in gardens, teaching classes and mentoring
- Repairing, furnishing and replacing a cabin for individuals or families
Certified Medical Assistant
Community Health Network
Danville
07.2023 - 03.2024
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency by coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Prepared and administered medications to alleviate patient symptoms.
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in the office.
Education
High School -
Avon High School
AVON, Indiana05.2023
Medical Assisting, Associates -
Ivy Tech
AVON, Indiana05.2023
Bachelor of Science -
University of Indianapolis
Indianapolis, IN08-2027
Skills
- HIPAA protocols
- Patient care
- Communication skills
- Self-reliance
- Accuracy and attention to detail
- Teamwork skills
- Creativity and resourcefulness
- Excellent organizational skills
Languages
English
Personal Information
Hobbies: Competitive volleyball (13 years), Participating in the Indianapolis Mini Marathons (5 years), Serving at Children's Ministries (10 years), Supporting food pantries (2 years), Spending time with friends, family, and my daughter!
Timeline
Customer Service Representative
Target
08.2024 - Current
Avon Junior Athletics Association
08.2024 - Current
Certified Medical Assistant
Community Health Network
07.2023 - 03.2024
Active Grace
01.2017 - Current
Medical Assisting, Associates -
Ivy Tech
High School -
Avon High School
Bachelor of Science -
University of Indianapolis