Brooklyn Crane
Birmingham,AL
Summary
Dynamic advocate with a proven track record at AIDS Alabama, skilled in crisis management and client-centered communication. Successfully facilitated resource access, enhancing client outcomes and community integration. Expert in motivational interviewing and recovery planning, fostering personal growth and stability for individuals facing mental health challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advocate
AIDS Alabama
08.2024 - Current
- Facilitate access to resources, improving client outcomes and community integration.
- Guided clients through crisis situations, providing compassionate care and ensuring a secure environment.
- Provided emotional and practical support to clients, facilitating personal growth and stability.
- To work with substance abuse and/or other mental health-related program participants in groups and/or on a one-on-one basis to provide advocacy and personal coaching/mentoring.
Assistant Operations Manager
Jefferson Alcoholic Anonymous Foundation INC
11.2023 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
Inspector Supervisor
Westin Hotel
11.2023 - 05.2024
- Fostered a positive work environment by promoting open communication, teamwork, and professional growth opportunities for staff members.
- Improved inspection efficiency by implementing streamlined processes and procedures.
- Reduced workplace accidents by conducting thorough risk assessments and implementing appropriate safety measures.
- Served as a liaison between the inspection team and senior management; presenting regular updates regarding ongoing projects, challenges faced, and potential solutions.
Education
High School Diploma -
Hokes Bluff
Hokes Bluff, AL Skills
- Client-centered communication
- Cross-cultural understanding
- Crisis management
- Motivational Interviewing
- Recovery Planning
- Group Facilitation
- Self-Care Strategies
- Conflict Resolution
- Peer Counseling
- Wellness Recovery Action Plan (WRAP)
- Mental Health First Aid
Certification
Adult Mental Health First Aid
Timeline
Advocate
AIDS Alabama
08.2024 - Current
Assistant Operations Manager
Jefferson Alcoholic Anonymous Foundation INC
11.2023 - Current
Inspector Supervisor
Westin Hotel
11.2023 - 05.2024
High School Diploma -
Hokes Bluff
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