Brooklyn Flaherty
WINDOM,MN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
HST
Project Turnabout
Marshall MN, MN
01.2025 - Current
- As a Health Services Technician (HST) at Project Turnabout, I play a key role in supporting patients through their recovery journey. My responsibilities include managing and administering medications, ensuring accurate counts, and helping patients develop the skills to order and self-administer their medications responsibly. I keep track of patients' whereabouts to maintain their safety and assist them in learning essential life skills, such as cleaning, cooking, and managing their finances.
In addition to these tasks, I conduct urinary analyses and handle other medical assessments as required. I also maintain up-to-date documentation of patients' personal information and other necessary paperwork to ensure accurate records and smooth operations, as well as behavioral and other notes. My overall goal is to foster an environment that promotes independence, responsibility, and well-being, helping patients build a strong foundation for their long-term recovery.
Waitress
Duffys
Montevideo, MN
05.2024 - 08.2024
- As a server, my primary responsibility is to provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. I strive to create a welcoming atmosphere by engaging with customers, answering questions about the menu, and accommodating special requests. I also ensure that tables are set up correctly, maintain cleanliness throughout the dining area, and quickly address any customer concerns to ensure satisfaction.
In addition to serving, I handle cleaning duties such as wiping down tables, resetting them for new guests, sweeping or vacuuming the floor, and ensuring that the dining area remains neat and inviting. I also work with the kitchen staff to ensure timely delivery of food and maintain a clean and organized work area to meet health and safety standards. Overall, my role as a server combines delivering quality service with maintaining a clean and pleasant environment for both customers and the team.
Waitress
Duffys
Windom, MN
08.2022 - 08.2024
- As a server, my primary responsibility is to provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. I strive to create a welcoming atmosphere by engaging with customers, answering questions about the menu, and accommodating special requests. I also ensure that tables are set up correctly, maintain cleanliness throughout the dining area, and quickly address any customer concerns to ensure satisfaction.
In addition to serving, I handle cleaning duties such as wiping down tables, resetting them for new guests, sweeping or vacuuming the floor, and ensuring that the dining area remains neat and inviting. I also work with the kitchen staff to ensure timely delivery of food and maintain a clean and organized work area to meet health and safety standards. Overall, my role as a server combines delivering quality service with maintaining a clean and pleasant environment for both customers and the team.
Swimming Instructor/Lifeguard
City of Windom MN
Windom , MN
08.2020 - 08.2023
- As a swimming lessons instructor, my role is to help children and adults develop swimming skills in a supportive and encouraging environment. I create tailored lesson plans that are age-appropriate and skill-specific, ensuring each participant receives the right level of instruction to progress at their own pace. I adapt my teaching style based on the individual needs of each swimmer, whether that’s a beginner working on basic water safety skills or a more advanced swimmer focusing on technique.
A key part of my job is also addressing and overcoming personal fears or anxieties that children might have about being in the water. I use patience, empathy, and positive reinforcement to help them build confidence, ensuring they feel safe and supported every step of the way. I understand that every child is different, and I adjust my approach depending on their personality, learning style, and comfort level.
Additionally, I may work with children who have specific behavioral challenges, adapting my methods to keep them engaged and motivated while maintaining a calm and focused atmosphere. I also use translation and visual aids when necessary to communicate effectively with children from different linguistic backgrounds, ensuring they understand the instructions and feel included in the lessons. Ultimately, my goal is to foster a love for swimming while helping each student overcome obstacles and gain important life skills.
Education
Some College (No Degree) - Social Work
Southwest Minnesota State University
Marshall, MNSkills
- Patient documentation
- First Aid/CPR
- Decision-making
- Customer service
- Communication skills
- Conflict resolution
- Medication management
- PPE compliance
- Supervision and leadership
- Written communication
- Calm under pressure
Timeline
HST
Project Turnabout
01.2025 - Current
Waitress
Duffys
05.2024 - 08.2024
Waitress
Duffys
08.2022 - 08.2024
Swimming Instructor/Lifeguard
City of Windom MN
08.2020 - 08.2023
Some College (No Degree) - Social Work
Southwest Minnesota State University
Similar Profiles
Andrea ArndtAndrea Arndt
Patient Funding Coordinator at Project TurnaboutPatient Funding Coordinator at Project Turnabout
Stephanie WardStephanie Ward
Intern/ADC-T at Project TurnaboutIntern/ADC-T at Project Turnabout
Ankiambom Nkesa NkesaAnkiambom Nkesa Nkesa
Project Manager at Project Management Capstone: Acme Health Innovations Marketing Application Development Project. Courtesy Coursera IBM IT Project Manager Professional Certificate CourseProject Manager at Project Management Capstone: Acme Health Innovations Marketing Application Development Project. Courtesy Coursera IBM IT Project Manager Professional Certificate Course
Cody SebringCody Sebring
Golf Course Superintendent at Windom Country ClubGolf Course Superintendent at Windom Country Club
Kaidense LutzKaidense Lutz
CNA at Sanford GoodsamCNA at Sanford Goodsam