Norma Valenzuela
Augusta,GA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HST
East Central Regional Hospital
11.2022 - Current
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Documented observations and baseline measurements in medical records.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Administrative Assistant
Magnolia Court Apartments
03.2020 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Lifeguard
YMCA
04.2018 - 09.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Education
RDA -
Augusta Dental Assistant School
Augusta, GA06.2023
GED -
Augusta Technical College
Augusta, GA01.2022
Skills
- Charting Expertise
- Responding to Emergencies
- Grooming and Bathing Assistance
- Companionship and Emotional Support
- Catheter Change and Preparation
- First Aid
- Efficient and Reliable Team Player
- Oral Hygiene
- Infection Control
- Recording Vital Signs
- Observation Documentation
- Bed Making and Linen Changes
Certification
- Certified in First Aid, AED & CPR. - American Heart Association (Dec. 01, 2022)
References
Mr. Bright
ERLR at Wm. Jennings Bryan Dorn VA
Mentor (803) 269-7970
Ms. Goodwin
2nd Shift Lead at E.C.R.H.
(706) 750-4493
Ms. Scott
1st Shift Lead at E.C.R.H
(706) 739-8585
Ms. Davis
Manager at Magnolia Court
(762) 444-6175
Timeline
HST
East Central Regional Hospital
11.2022 - Current
Administrative Assistant
Magnolia Court Apartments
03.2020 - 10.2022
Lifeguard
YMCA
04.2018 - 09.2019
RDA -
Augusta Dental Assistant School
GED -
Augusta Technical College
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