Brooklyn Ford
Lincoln,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
Land Of Lincoln Goodwill
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific sales.
- Opening and closing store.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Gas Station Team Member
Casey General Store
08.2022 - 04.2023
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Arrived on time and dressed professionally in clean company uniform.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation times.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
Food Service Worker
Jimmy John's Gourmet Sandwiches
06.2013 - 03.2020
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Factory Production Worker
Verallia Saint Gobain
08.2013 - 02.2014
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Monitored machinery to identify concerns, make corrections, or report problems.
Sales Associate
Verizon Wireless TCC
12.2012 - 08.2013
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened and closed store according to policy.
Education
High School Diploma -
Mt. Pulaski High School
Mount Pulaski05.2010
Skills
- Active listening skills
- Communication skills
- Computer and printer skills
- Customer service skills
- Ability to Adapt quickly
- Flexibility
- Kitchen Operations
- Product and Service Sales
- Money Handling
Timeline
Sales Associate
Land Of Lincoln Goodwill
04.2023 - Current
Gas Station Team Member
Casey General Store
08.2022 - 04.2023
Factory Production Worker
Verallia Saint Gobain
08.2013 - 02.2014
Food Service Worker
Jimmy John's Gourmet Sandwiches
06.2013 - 03.2020
Sales Associate
Verizon Wireless TCC
12.2012 - 08.2013
High School Diploma -
Mt. Pulaski High School
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