Brooklyn Francis
Marysville
Summary
Dynamic Language Camp Group Leader at Tulalip Lushootseed Department, skilled in cash handling and customer service. Proven track record in maintaining inventory accuracy and enhancing customer satisfaction through effective conflict resolution. Adept at managing point of sale systems, ensuring smooth operations and financial integrity.
Overview
12
12
years of professional experience
Work History
Language Camp Group Leader
Tulalip Lushootseed Department
Tulalip
07.2013 - 07.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Issued receipts, refunds, credits or change due to customers.
Boom City Cashier
Boom City
Tulalip
06.2011 - 07.2019
- Stocked shelves with merchandise when needed.
- Answered customers' questions and provided information on store procedures or policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers promptly and responded to questions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Penn Foster
01-2020
Skills
- Cash handling
- Inventory management
- Customer service
- Point of sale systems
- Sales reporting
- Conflict resolution
Timeline
Language Camp Group Leader
Tulalip Lushootseed Department
07.2013 - 07.2023
Boom City Cashier
Boom City
06.2011 - 07.2019
High School Diploma -
Penn Foster
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