Brooklyn Grant
Portage,Indiana
Summary
Highly motivated individual with training in insurance claims, medical terminology, and electronic records, bringing strong accuracy, organization, and efficiency under pressure to support reliable healthcare administration.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Baby Steps Childcare
Lake Station, Indiana
10.2024 - 03.2025
- Led children in songs, stories, and hands-on games, enhancing their engagement and learning experiences.
- Encouraged open conversation among children to build social skills and emotional growth.
- Prepared daily lesson activities for early childhood development.
- Coordinated daily schedules for infants and toddlers, promoting stability and a structured routine. at Baby Steps Childcare.
- Facilitated clear communication between staff and parents, ensuring consistent care and support for children.
- Followed safety protocols to provide secure, nurturing environment for children.
- Sanitized toys, surfaces, and learning materials throughout the day.
Environmental Services Housekeeper
Franciscan Health
Crown Point, Indiana
01.2024 - 10.2024
- Performed thorough cleaning and disinfection of patient rooms and common areas.
- Sanitized restrooms, sinks, and high-touch surfaces to support infection prevention practices.
- Collected waste, recyclables, and soiled linen from nursing units and support areas.
- Restocked paper supplies, soap, and hand sanitizer in patient care and restroom areas to promote hygiene and patient safety.
- Monitored inventory levels and restocked cleaning supplies to maintain readiness for daily operations.
- Conducted routine inspections of cleaning equipment to ensure functionality and support effective cleaning practices.
Assistant Manager
Dunkin' Donuts
Dyer, Indiana
08.2021 - 10.2023
- Supervised daily front counter, drive-thru, and dining room operations at Dunkin' Donuts.
- Trained crew members on guest service, food preparation, and store procedures.
- Resolved customer concerns and supported a friendly service environment.
- Enforced cleanliness, food safety, and brand standards across the restaurant.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supported cash handling, register accuracy, and closing procedures.
- Maintained up-to-date knowledge of company products and services.
Education
Graduate Certificate - Medical Billing And Coding
USCI
Irwin, PA10-2026
High School Diploma -
River Forest Highschool
Hobart, IN06-2021
Skills
- Customer service
- Attention to detail
- Efficient under pressure
- Medical terminology
- Medical coding
- Medical billing
- Insurance claims
- Electronic records
Timeline
Daycare Teacher
Baby Steps Childcare
10.2024 - 03.2025
Environmental Services Housekeeper
Franciscan Health
01.2024 - 10.2024
Assistant Manager
Dunkin' Donuts
08.2021 - 10.2023
Graduate Certificate - Medical Billing And Coding
USCI
High School Diploma -
River Forest Highschool