Dynamic leader with extensive experience at City Gospel Mission, specializing in program development and strategic planning. Proven track record in crisis management and effective communication, enhancing recovery services and client engagement. Successfully directed staff training initiatives, fostering a culture of innovation and collaboration to achieve operational excellence.
Overview
2026
2026
years of professional experience
Work History
Director
CITY GOSPEL MISSION, RECOVERY SERVICES
Cincinnati
2024 - Current
Developed recovery programs addressing addiction challenges for individuals.
Recruited, trained, supervised, evaluated and mentored staff members.
Promoted recovery services through coordinated community outreach initiatives.
Enhanced service delivery by managing comprehensive staff training sessions.
Established resource networks by collaborating with local organizations.
Improved operational efficiencies through strategic planning initiatives.
Encouraged client engagement by facilitating supportive group meetings.
Evaluated program effectiveness based on client feedback and assessments.
Ensured regulatory compliance while directing daily organizational operations.
Lead Life Coach
CITY GOSPEL MISSION, RECOVERY SERVICES
Cincinnati
2022 - 2024
Guided clients through recovery processes and personal development plans.
Developed tailored coaching strategies addressing individual client needs.
Facilitated group sessions promoting community support and shared experiences.
Collaborated with recovery service teams to enhance client engagement initiatives.
Monitored client progress, adjusting coaching methods as necessary.
Educated clients on coping techniques and life skills for sustainable recovery.
Maintained accurate records of client interactions and progress reports.
Provided emotional support during crisis or transition to facilitate healing processes.
Collaborated with multidisciplinary teams to enhance client care strategies.
Conducted one-on-one sessions with clients to discuss progress towards goals and strategies for improvement.
Directed, coordinated and evaluated activities of staff and interns engaged in client assessment and treatment.
Intake & Orientation Coordinator
CITY GOSPEL MISSION, RECOVERY SERVICES
Cincinnati
2017 - 2022
Served as primary contact for Recovery Services, managing all correspondence and inquiries.
Oversaw all Recovery applications and interviews for Men and Women programs.
Completed intake admissions for Recovery Programs efficiently.
Compiled monthly intake reports to track client enrollment trends.
Performed data entry for Vesta, ensuring accurate record-keeping.
Coordinated life skills sessions for clients, focusing on a holistic approach to treatment.
Monitored and evaluated client progress to ensure treatment goals were met.
Facilitated weekly groups for Orientation and Mindfulness I & II, promoting mindfulness practices.
Social Worker
CHILD DEVELOPMENT COUNCIL OF FRANKLIN COUNTY
Columbus
2015 - 2017
Enrolled all incoming students in Head Start preschool services.
Maintained caseload of up to 40 children and families.
Conducted quarterly home visits to assess family progress.
Monitored and evaluated child and family development systematically.
Facilitated monthly Resources Fair to connect families with essential support.
Advocated for children's special educational needs and IEP services.
Provided community resources to support families within caseload.
Guardian ad Litem
HAMILTON COUNTY’S OFFICE OF THE PUBLIC DEFENDER
Cincinnati
2013 - 2014
Advocated for children during all litigation phases in Dependency, Delinquency, and Probate court hearings.
Functioned as court-appointed Guardian ad Litem for children in Dependency Court cases.
Represented children's best interests during trials, review hearings, and In-Camera hearings.
Supported children's educational needs as a Parent Surrogate for special education services.
Conducted comprehensive investigations of family dynamics and living conditions.
Prepared detailed reports to guide judges' decisions on child welfare cases.
Case Manager
CITY GOSPEL MISSION, “HAVING THE COURAGE TO CHANGE”
Cincinnati
2011 - 2013
Managed caseload of up to 15 clients simultaneously, ensuring personalized attention.
Counseled clients through individual and group sessions addressing substance abuse and mental health.
Monitored client progress, evaluating outcomes to achieve treatment goals effectively.
Educated clients on mental illness, abuse, medication options, and available community resources.
Assisted clients with treatment plan adherence, including scheduling appointments and arranging transportation.
Coordinated evaluations for physical, mental, academic, and vocational needs assessments.
Collaborated with courts, probation officers, and community services to facilitate post-treatment support.
Maintained detailed records and case files documenting all client interactions.
Intern
MONTGOMERY CO. JUVENILE DETENTION CENTER
Dayton
2008 - 2009
Supported development of juvenile delinquents through collaboration with youth leaders.
Facilitated group discussions and organized classwork and recreational activities.
Gained insights by observing counseling sessions between mental health providers and juvenile offenders.
Shadowed youth leaders to learn effective supervision techniques.
Student Counselor
WEEKEND INTERVENTION PROGRAM (WIP)
Dayton
2009 - 2010
Facilitated group discussions on drug and alcohol abuse and dependence.
Collaborated with certified counselors to assess DUI/OVI offenders.
Conducted one-on-one interviews to evaluate clients' education, work, family, drug, and criminal backgrounds.
Provided court recommendations for outpatient/inpatient counseling or participation in Alcohol Anonymous (AA).
Education
Bachelor of Arts - Criminal Justice, Sociology
WRIGHT STATE UNIVERSITY
DAYTON, OHIO
01-2010
Skills
Program development and strategic planning
Team leadership and staff training
Crisis management and outreach
Effective communication
Conflict resolution strategies
Partnerships and alliances management
Staff development initiatives
Program management oversight
Specialized Training
Northwest Career Center Criminal Justice/Law Enforcement Program, Graduate
Ohio Peace Officer’s Training Commission, Trainee
First Aid & CPR, Certified
Timeline
Director
CITY GOSPEL MISSION, RECOVERY SERVICES
2024 - Current
Lead Life Coach
CITY GOSPEL MISSION, RECOVERY SERVICES
2022 - 2024
Intake & Orientation Coordinator
CITY GOSPEL MISSION, RECOVERY SERVICES
2017 - 2022
Social Worker
CHILD DEVELOPMENT COUNCIL OF FRANKLIN COUNTY
2015 - 2017
Guardian ad Litem
HAMILTON COUNTY’S OFFICE OF THE PUBLIC DEFENDER
2013 - 2014
Case Manager
CITY GOSPEL MISSION, “HAVING THE COURAGE TO CHANGE”