Brooklyn Hughes
Circleville
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
7
7
years of professional experience
Work History
Patient Registrar
Ohio Health
43113
02.2021 - 09.2025
- Verified insurance and collected critical data elements to ensure accurate patient identification and billing.
- Updated patient demographic information to minimize treatment and recordkeeping errors.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
- Completed claims forms for various appointment types and resolved denials or insurance issues to facilitate timely reimbursements.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Checked patients in when presenting for an appointment or presenting themselves in the Emergency Department.
Cashier
Tjmaxx
43123
05.2018 - 02.2021
- Collected payments and provided accurate change.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Trained new team members on cash register operation, stock procedures, and customer service best practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept fitting rooms cleaned, organized and well-maintained.
- Reorganized clothing in fitting rooms after customer use.
- Monitored security measures to identify potential issues like switched tags and theft.
Education
High School Diploma -
Teays Valley High School
Ashville, OH05-2020
Some College (No Degree) - Nursing
Ohio University Chillicothe
Chillicothe, OHSkills
- Detail-Oriented
- Time management
- Problem-Solving
- Critical Thinking
- Team collaboration
- Flexible Schedule
- Verification processes
- Effective communication
- Insurance verification
- Maintaining records
- Patient confidentiality
- Scheduling
- Co-payment collection
- Customer service
- Team training
Affiliations
I love animals! I have 3 cats and 1 dog.
Timeline
Patient Registrar
Ohio Health
02.2021 - 09.2025
Cashier
Tjmaxx
05.2018 - 02.2021
High School Diploma -
Teays Valley High School
Some College (No Degree) - Nursing
Ohio University Chillicothe