Proactive & motivated professional with a background in Hospitality sales & customer service. Specialties include, managing daily operations, time management, & maintaining productive work flow.
Overview
4
years of professional experience
Work History
Club Pilates
Job Title
07.2024 - Current
Job overview
Greet guest, call new prospects, answer the phone manage the bookings for classes, sign new members up, sell retail and other merchandise
European Wax Center
Guest Service Representative
09.2023 - 06.2024
Job overview
Greeted guest, sold wax passes, answered calls, managed the appointment books
Perkins American Food Co.
Hostess
05.2021 - 08.2023
Job overview
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.