Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

Brooklyn I Morris

Fort Myers,FL

Summary

Proactive & motivated professional with a background in Hospitality sales & customer service. Specialties include, managing daily operations, time management, & maintaining productive work flow.

Overview

4
years of professional experience

Work History

Club Pilates
Fort Myers, FL

Job Title
07.2024 - Current

Job overview

  • Greet guest, call new prospects, answer the phone manage the bookings for classes, sign new members up, sell retail and other merchandise

European Wax Center
Fort Myers, FL

Guest Service Representative
09.2023 - 06.2024

Job overview

  • Greeted guest, sold wax passes, answered calls, managed the appointment books

Perkins American Food Co.
Estero

Hostess
05.2021 - 08.2023

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

East Lee County Highschool
Lehigh Acres, FL

Highschool from General studies
05.2021

University Overview

Cheerleading, Track & field.

Florida Southwestern State College
Fort Myers, FL

Associates from General Psychology
04.2025

University Overview

  • Clubs: Leadership Academy.
  • Scholarships: Fine Arts, Academic Promise
  • Double Major Music

Skills

  • Gmail, Slack, Google Docs/sheets, Zenoti, Microsoft, Canvas, Computer Literacy, Cash Handling, Hostess, Register, Front Desk, Sales, Serving, Communication, Customer service, Problem-solving, Time management, Creativity, Critical thinking, Adaptability, Collaboration, Emotional Intelligence, Empathy, Guest services, Organization, Reliability, Food Handling,

LANGUAGES

English

Timeline

Job Title

Club Pilates
07.2024 - Current

Guest Service Representative

European Wax Center
09.2023 - 06.2024

Hostess

Perkins American Food Co.
05.2021 - 08.2023

East Lee County Highschool

Highschool from General studies

Florida Southwestern State College

Associates from General Psychology
Brooklyn I Morris