Brooklyn Johnson
Denver,CO
Summary
Driven by a passion for fostering academic success and personal growth, my tenure at City Year as a Student Success Coach honed my expertise in organizational skills and motivational techniques. Leveraging patience, creativity, and a knack for building relationships, I significantly contributed to a positive, inclusive campus culture, celebrating numerous student achievements along the way.
Overview
5
5
years of professional experience
Work History
Student Success Coach
City Year
07.2024 - 10.2024
- Helped students develop organizational, time management and study skills.
- Monitored student progress to drive successful academic outcomes.
- Provided ongoing feedback on students'' personal growth and academic achievements, celebrating successes along the way.
- Promoted a sense of belonging among students through inclusive programming events that fostered community building within the campus population.
Waitress Trainer
Corafayes Cafe
06.2019 - 06.2024
- Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
- Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2024
Skills
- Patience and Tolerance
- Collaboration and Teamwork
- Networking and relationship building
- Creativity and Innovation
- Motivational Techniques
- Organizational Skills
- Critical Thinking
- Multitasking
Timeline
Student Success Coach
City Year
07.2024 - 10.2024
Waitress Trainer
Corafayes Cafe
06.2019 - 06.2024
High School Diploma -
Thomas Jefferson High School
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