Brooklyn Johnson
Burleson,TX
Summary
I’m a highly organized and detail-oriented individual with strong communication and time management skills. I excel at handling correspondence, and keeping office operations running smoothly. My unique skills include proficiency in Microsoft Office, the ability to multitask effectively, and a calm approach to problem-solving. I’m dedicated to providing excellent support to teams and ensuring that administrative tasks are completed accurately and efficiently.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Server
Lumberyard Bar & Grill
Burleson, Tx
01.2024 - Current
- Provided exceptional customer service to enhance dining experience at a busy bar and grill.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
- Maintained cleanliness and organization of dining areas to create inviting atmosphere.
- Recommended menu items based on customer preferences to improve satisfaction.
- Resolved customer complaints promptly to maintain positive dining environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Hostess
Old Texas Brewing Company
Burleson, Tx
09.2022 - 04.2023
- Same duties as the one below.
Hostess
On The Border
Burleson, Tx
08.2021 - 09.2022
- Greeted and assisted guests upon arrival to enhance their dining experience.
- Managed reservations and waitlists using restaurant management software.
- Provided menus and informed guests about daily specials and promotions.
- Maintained cleanliness and organization of the entrance and waiting areas.
- Maintained a clean and organized dining area.
- Assisted servers in bussing tables when needed during busy periods.
- Assisted in preparing the restaurant for opening and closing shifts.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phones promptly to record and confirm reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Handled cash payments and reconciled daily transactions accurately.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Handled guest inquiries and resolved concerns with professionalism and courtesy.
Education
Centennial High School
Burleson, TxSkills
- Organizational Skills
- Time Management
- Attention to Detail
- Multitask
- Communication Skills
- Customer Service
Timeline
Server
Lumberyard Bar & Grill
01.2024 - Current
Hostess
Old Texas Brewing Company
09.2022 - 04.2023
Hostess
On The Border
08.2021 - 09.2022
Centennial High School