- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Volunteer Travel
- Documenting and sharing travel experiences
- Baking
- I enjoy helping others and giving back to the community
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Pilates
- Animal Care
- I have a passion for photography and editing photos
- Creative Writing
- Personal Development and Self-Improvement
Brooklyn Lea
Yukon
Summary
Dynamic shift lead with a strong focus on guest service and team motivation. Expertise in employee training and effective communication, committed to enhancing customer experiences and driving team productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mod Pizza Shift Lead
MOD Super Fast Pizza LLC.
Lenexa, KS
07.2025 - 05.2026
- Directed daily operations, focusing on efficient service delivery and maximizing team productivity.
- Instructed new team members in food preparation methods and customer service protocols to ensure high-quality service delivery.
- Analyzed inventory data and supported stock management efforts to minimize waste and improve resource utilization.
- Conducted regular reviews and updates of safety protocols to uphold compliance with health regulations.
Sales Associate
American Eagle Outfitters, Inc. (AEO).
Overland Park, KS
07.2024 - 06.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Operated point-of-sale system for transactions, ensuring accuracy in cash handling and customer transactions.
- Restocked merchandise on sales floor, maintaining visual standards and inventory organization.
Restaurant Hostess/Head Food Runner
Brad Bender
Albertville, MN
09.2022 - 06.2024
- Managed guest reception and seating processes to enhance overall customer experience.
- Optimized reservation system functionality to facilitate effective table turnover and manage guest flow.
- Collaborated with servers and kitchen staff to enhance dining experience.
- Mentored and trained new hostesses on operational procedures and customer service excellence.
Education
High School Diploma -
Insight School of Kansas
Spring Hill, KSSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Creating a positive and motivational environment
Certification
- First Aid Certified
- CPR Certified
Interests
Timeline
Mod Pizza Shift Lead
MOD Super Fast Pizza LLC.
07.2025 - 05.2026
Sales Associate
American Eagle Outfitters, Inc. (AEO).
07.2024 - 06.2025
Restaurant Hostess/Head Food Runner
Brad Bender
09.2022 - 06.2024
High School Diploma -
Insight School of Kansas