Brooklyn Leslie
Charlotte,North Carolina
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
1
1
Certification
Work History
Desk Attendant
Winston Salem State Housing
Winston-Salem, North Carolina
07.2024 - Current
- Assisted customers with questions, concerns, and requests for information.
- Verified guest identification and credit cards prior to registration.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Sever
Cracker Barrell
Fort Mill, SC
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
- Implemented feedback from customers to improve service quality and menu offerings.
Cashier
BrookWood BBQ
Charlotte, NC
05.2024 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Olympic High School
Charlotte, NC06-2023
Some College (No Degree) - Business Administration
Winston-Salem State University
Winston-salem, NCSkills
- Guest Relations
- Conflict Resolution
- Documentation And Reporting
- Effective Planning
- Networking and relationship building
- Microsoft word,excel, and office
Certification
- Certificate in Sports Marketing
- Certificate in Management
Timeline
Desk Attendant
Winston Salem State Housing
07.2024 - Current
Sever
Cracker Barrell
05.2024 - Current
Cashier
BrookWood BBQ
05.2024 - 07.2024
High School Diploma -
Olympic High School
Some College (No Degree) - Business Administration
Winston-Salem State University
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