Brooklyn McPeek
Mansfield,OH
Summary
Customer service professional with solid background in delivering exceptional support and solutions. Known for reliability, adaptability, and unwavering commitment to team success. Strong interpersonal skills and ability to navigate complex customer interactions with ease.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Mechanics Bank
Bellville
10.2022 - 08.2024
- Providing exceptional service and support to customers
- Performing tasks such as: Telling, Account Opening/Maintenance, upholding customer privacy and security
- Being diligent about paperwork and accuracy
- Lastly, being able to take certain documentation and accurately apply it to accounts and personal profiles.
Temporary Summer Help
The Gorman-Rupp Company
Mansfield
05.2022 - 08.2022
- Performed maintenance tasks such as, cleaning machine parts, painting, and lawn care
- Assisting in cleaning equipment to help keep the building a clean and safe environment for employees
- Temporarily licensed in forklift operations
- Also assisted in providing other maintenance employees with parts from other companies.
Server
Outback Steakhouse
Ontario
07.2021 - 06.2022
- Provide exceptional and timely service
- Accuracy taking orders and passing on important allergen information properly
- Maintaining a clean work environment and ensuring clean spaces for customers
- Lastly, taking payment and making change accordingly.
Education
Associate's degree in Pre Health -
North Central State College
Mansfield, OH10.2024
High School Diploma -
Lexington High School
Mansfield, OH05.2020
Skills
- Organizational Skills
- Interpersonal Skills
- Active Listening
- Leadership Experience
- Serving Experience
- Customer service
- Childcare
- Customer Service
- Telephone Etiquette
- Account Management
- Data Entry
- Payment Processing
- Medical terminology knowledge
Awards
Overcomer Award, Lexington High School, 03/01/18, Received a congressional award and recognized at a board meeting for overcoming difficult medical conditions while maintaining a good grade point average and healthy social relationships.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Specialist
Mechanics Bank
10.2022 - 08.2024
Temporary Summer Help
The Gorman-Rupp Company
05.2022 - 08.2022
Server
Outback Steakhouse
07.2021 - 06.2022
Associate's degree in Pre Health -
North Central State College
High School Diploma -
Lexington High School