Brooklyn Mitchell
Highland,IN
Summary
Proactive Crew Trainer specializing in customer service, food safety, and team performance with extensive experience as a Crew Member and Starbucks Barista. Skilled in training, mentoring, and maintaining high standards of service and cleanliness. Bringing exceptional customer service and a positive attitude to create a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
3904 Ridge Rd.
11.2021 - 02.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
Chipotle Mexican Grill
8201 Calumet Ave.
02.2023 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Starbucks Barista
Target
8005 Calumet Ave.
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Highland High School
9135 Erie St.06.2024
No Degree - Dental Hygiene
St. John Dental Assistant School
9270 Wicker Ave.12.2024
Skills
- CPR Certified
- Team Player
- Exceptional customer service
- Active listener
Timeline
Starbucks Barista
Target
11.2023 - Current
Crew Member
Chipotle Mexican Grill
02.2023 - 04.2023
Crew Trainer
McDonald's
11.2021 - 02.2023
High School Diploma -
Highland High School
No Degree - Dental Hygiene
St. John Dental Assistant School