Katherine Maulden

• Delivered training to new crew members on operational procedures and customer service standards.
• Ensured compliance with food safety and cleanliness regulations.
• Provided continuous feedback to enhance crew performance and teamwork.
• Supported shift leaders in promptly resolving customer complaints.

• Conducted in-store audits ensuring compliance with merchandising guidelines and standards.
• Trained team members on effective merchandising techniques and best practices.
• Coordinated promotional displays to support seasonal marketing campaigns.
• Maintained knowledge of industry trends and competitor activities for strategic planning.
• Arranged shelves, racks, and bins according to prepared sketches and planograms.
• Ensured cleanliness and organization of work environment at all times.
• Cleaned and organized display cases, shelves, and aisles to enhance store presentation.

also traveled state to state completing a list of 300 stores or more