Brooklyn Moore
Greenwood,IN
Summary
Developed skills in customer interaction and sales within dynamic and customer-focused environment. Demonstrates proficiency in communication, problem resolution, and relationship-building. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
Work History
CSR, Sales
Airtron Heating & Air Conditioning
Indianapolis, IN
03.2025 - Current
- Assisted customers with inquiries, providing accurate information on heating and air conditioning services.
- Processed sales transactions efficiently, ensuring a smooth customer experience throughout purchase process.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty to service offerings.
- Collaborated with team members to optimize sales strategies, contributing to overall revenue growth.
- Maintained up-to-date knowledge of industry trends and company promotions to effectively engage customers.
Manager
Coffee Shop Restaurant
Indianapolis, IN
07.2024 - 01.2025
- Supervised daily operations to ensure efficient service and high customer satisfaction.
- Trained and mentored staff on coffee preparation techniques and customer service standards.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed and enforced health and safety protocols to maintain a clean workspace.
- Led team meetings to discuss performance goals, share feedback, and promote collaboration.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Southport High School
Indiana, PA05.2024
Skills
Quick learner
Attention to detail
Loves learning
Biology and art interest
Great with customers
Great with data
Timeline
CSR, Sales
Airtron Heating & Air Conditioning
03.2025 - Current
Manager
Coffee Shop Restaurant
07.2024 - 01.2025
High School Diploma -
Southport High School