Brooklyn Nguyen
Buckle
Johnson City,TN
3
years of professional experience
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Work History
Sales Associate
2 Months- Guided customers in product selection, offering tailored recommendations to enhance their shopping experience.
- Leveraged knowledge of current promotions and sales to actively engage customers and drive purchasing decisions.
- Partnered with team members to meet daily sales goals and improve overall store performance.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Barista
3 Months- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance customer satisfaction.
- Operated espresso machine and brewing equipment to consistently produce high-quality beverages.
- Crafted handcrafted beverages and baked goods according to standard recipes, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations and customer areas.
Barista
2 Months- Delivered exceptional customer service, resolving inquiries and issues to enhance customer satisfaction.
- Prepared handcrafted beverages and baked goods following standard recipes.
- Coordinated with team members to streamline workflow during peak hours, improving service speed.
- Managed inventory, maintaining stock levels to effectively meet customer demand.
Host
2 Months- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservation systems to optimize table turnover and enhance guest experience.
- Collaborated with kitchen and waitstaff to coordinate timely food delivery to tables.
- Assisted in training new hosts, fostering teamwork and improving operational efficiency.
Server
1 Year 11 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless service flow during peak hours.
- Trained new servers on menu offerings and service protocols for efficiency.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Operated POS system to efficiently process orders and transactions to place orders, manage bills, and handle complimentary items.
- Built strong relationships with regular customers to enhance their dining experience with regular customers.
Education
High School Diploma
Bachelor of Science - Dental Hygiene
Skills
Customer engagement
Product sales
Cash management
Time management
Teamwork and collaboration
Problem-solving
Multitasking strength
Problem-solving
Reliable and punctual
Excellent people skills
Relationship building
Flexible schedule
Product sales
Timeline
Sales Associate
Buckle
06.2026 - 08.2026Read More
Barista
Bristol Bagel and Bakery
05.2026 - 08.2026Read More
Barista
Buogiornio Cafe
10.2025 - 12.2025Read More
Host
Kickback Jack's
05.2025 - 07.2025Read More
Server
Pho126
04.2023 - 03.2025Read More
East Tennessee State University
Bachelor of Science from Dental Hygiene
Read More
Virginia High School
High School Diploma
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Miss Southern Glam 2025
Miss Southern Glam pageant was truly a blessing to experience. I have been honored to meet beautiful women who shows the true meaning of southern hospitality. Pageants alone have taught me clear communication skills, especially behind a smile. I was blessed to be crowned Miss Southern Glam 2025 and will continue doing pageants to show that beauty is not only on the outside but within.