Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brooklyn Oppenhammer

Arlington

Summary

Highly communicative Payroll Specialist promoting more than 3 years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with who's goal based and strives in meeting deadlines. I can identify mistakes on time sheets quickly. Recognized for exceptional organization and customer service, ensuring seamless payroll operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Jackson Healthcare
08.2021 - Current
  • Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
  • Research all provider pay discrepancy inquiries, and if necessary, complete a check request form for any payments that need to be made after the monthly payroll has been released and sent to appropriate person for processing.

Contact Center Supervisor

Baylor Scott & White
02.2018 - 08.2021
  • Created a positive work environment, fostering strong teamwork and agent engagement.
  • Supervised and tracked phone and email activity using various contact center applications and software tools.
  • Facilitated open communication channels between staff members through regular meetings encouraging dialogue on concerns or suggestions.
  • Ensured compliance with company policies and procedures, maintaining the highest level of professionalism within the team.
  • Reduced average handling time with effective coaching and feedback sessions for agents.

Education

Bachelor of Science - Accounting And Finance

WGU
Austin, TX
06-2021

Skills

  • Payroll processing
  • New hire processing
  • Time sheet review
  • Payroll administration
  • Meeting deadlines
  • Proficient in ADP, Excel
  • Data reconciliation
  • Exceptionally organized
  • Record keeping
  • Customer service
  • Excel proficiency
  • Pay adjustments

Accomplishments

  • Consistently received positive performance reviews.
  • Improved accuracy of payroll journal entries
  • Compliance regulations
  • Employee satisfaction rates

Certification

  • Certified Payroll Specialist

Timeline

Payroll Specialist

Jackson Healthcare
08.2021 - Current

Contact Center Supervisor

Baylor Scott & White
02.2018 - 08.2021

Bachelor of Science - Accounting And Finance

WGU

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Brooklyn Oppenhammer