Brooklyn Peay
Grand Junction,Co
Summary
While a Service Champion at Taco Bell, I was recognized for delivering exceptional customer service and effectively resolving conflicts. Skilled in cash handling, I thrive in fast-paced environments, ensuring a clean and welcoming atmosphere, while fostering team collaboration to enhance operational efficiency. Passionate about creating positive dining experiences.
Overview
1
1
year of professional experience
Work History
Service Champion
Taco Bell
Grand Junction , CO
07.2024 - 01.2025
- Maintained cleanliness of store floors by dusting, mopping, sweeping, and disposing of trash.
- Processed cash and credit card payments.
- Followed all health and safety regulations to ensure the wellbeing of both customers and staff.
- Ensured communication of special dietary needs to the kitchen.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Restocked supplies and ingredients throughout the shift to ensure smooth operations.
- Assisted in training new staff members on procedures and customer service standards.
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Maintained a positive and energetic attitude throughout the shift to enhance customer experience.
- Utilized POS systems for order taking and processing payments.
- Collaborated with team members to meet service goals and improve efficiency.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained a clean and organized work area to ensure a pleasant customer environment.
- Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Palisade High School
3679 G Road, Palisade, CO 8152605-2026
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Conflict resolution
- Communication skills
- Employee training
- Strong work ethic
- Exceptional communication
- Cleaning and sanitizing
- Taking orders
- Fast learning
- Multitasking and organization
- Listening skills
- Customer focus
- Processing payments
Affiliations
- I like to play volleyball and hang out with friends and family. I do well in school and my favorite subject is math.
Accomplishments
- I take honors classes in school and plan to graduate early. I am a year ahead in math. I did NHS and GT all growing up.
Timeline
Service Champion
Taco Bell
07.2024 - 01.2025
High School Diploma -
Palisade High School
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