Brooklyn Roe
Belton,MO
Summary
Experienced waitress with a strong background in providing exceptional customer service in fast-paced environments. Efficiently prioritizes tasks and ensures customer satisfaction. Skilled in multitasking and efficient communication to meet needs effectively. Possesses a friendly demeanor and proactive approach to exceeding expectations. Eager to apply history of working in service of others to new industries, leveraging expertise to deliver outstanding results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Jack Stack Barbeque
11.2020 - Current
- Demonstrated excellent communication and customer service skills to ensure guest satisfaction
- Increased sales significantly by upselling higher-end products to customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Waitress, Host
Olive Garden
04.2018 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed reservations and organized seating charts to maximize restaurant capacity and flow
- Collaborated with kitchen and bar staff to ensure smooth communication and efficient service for guests
Education
Associates in Arts -
Metropolitan Community College
Lees Summit, MO12.2024
Skills
- Clear communication
- Strong work ethic
- Customer service
- Multitasking
- Upselling techniques
Certification
- Substitute Teaching Certification, Frontline Education, 03/01/24
Volunteer Experience
Horse Power Experiential Learning, 03/01/22
Mentor and Horsehandler
Timeline
Waitress
Jack Stack Barbeque
11.2020 - Current
Waitress, Host
Olive Garden
04.2018 - 11.2020
- Substitute Teaching Certification, Frontline Education, 03/01/24
Associates in Arts -
Metropolitan Community College
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