Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Rose

Midland

Summary

Developed skills in retail and customer-focused environment, aiming to transition into new field. Demonstrates expertise in product knowledge, customer interaction, and compliance with industry regulations. Prepared to bring strong communication and organizational skills to new opportunities.

Overview

7
7
years of professional experience

Work History

Licensed Budtender

Medicated Monkey / John & Anita Morehead
03.2021 - 11.2024
  • Provided detailed product information to enhance customer understanding.
  • Enhanced sales by effectively recommending products based on customer preferences.
  • Conducted inventory checks to ensure accurate stock levels.
  • Trained new staff members on store policies and procedures.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Store Manager

Novice General Store
02.2020 - 03.2021


  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Loan Manager

Western Finance
03.2018 - 01.2020
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
  • Reduced loan processing time by implementing efficient workflow management systems.
  • Negotiated favorable terms with borrowers during loan restructuring processes, improving repayment success rates.
  • Consistently met sales targets through proactive client outreach and relationship building efforts.
  • Maintained a strong understanding of market trends and competitor offerings, allowing for the strategic positioning of products to attract new customers while retaining existing ones.

Education

Prairiland High School
Paris, Tx

Skills

  • Product knowledge
  • Customer service
  • Inventory management
  • Cash handling
  • Time management
  • Quality control
  • Professional demeanor
  • Customer engagement

Timeline

Licensed Budtender

Medicated Monkey / John & Anita Morehead
03.2021 - 11.2024

Store Manager

Novice General Store
02.2020 - 03.2021

Loan Manager

Western Finance
03.2018 - 01.2020

Prairiland High School

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Brooklyn Rose