Driven professional with a diverse background, including a pivotal role at Citrosuco, where I excelled in data entry and customer service. Expert in blending analytical skills with interpersonal abilities to exceed employer expectations. Demonstrated mastery in organization management and safety requirements, significantly enhancing operational efficiency and client satisfaction.
-Control the digital side of loading such as controlling temps, pump speeds, weight.
-Complete paperwork for each load using SAP and excel.
-Monitor and update excel logs for offloading of vessels.
-Create tank blends for ideal ratios for each customer.
-Complete end of day paperwork and schedule for next day.
-Directed inbound traffic entering port
-Process entry fees for people entering the establishment
-Informed customers on product knowledge to help them find the best product to fit their needs.
-Upkept a presentable and organized atmosphere to drive sales.
-Stocked shelves with new merchandise and correct order and sizing.
-Made sure other associates were meeting their goals and helping customers.
-Finalized customer transactions through cash register operations.
-Manage all scheduling of phone call and appointments.
-Generate customer quotes through online system.
-Managed tire inventory stock
-Ordered necessary products and parts for mechanics that were needed to preform repairs on vehicles.
-Registered sales through a cash register system by scanning, itemizing, and totaling items.
-Provide friendly and positive customer service during each customer interaction.
-Maintains checkout operations by following all safety and informational procedures.
-Handled all cash flow during each transaction.
-Greeted customers into the store with pleasant and welcoming customer service.
-Upkept a presentable and organized atmosphere to drive sales.
-Assisted and engaged with customers to find their desired products.
-Finalized customer transactions and returns through register transactions.
Customer Service