Brooklyn Sylvester
Lehi
Summary
Dynamic professional with a proven track record in enhancing customer engagement and exceeding sales quotas at SUPPLY POINTe. Excelled in telephone etiquette and Salesforce CRM, demonstrating creativity and innovation. Cultivated strong community ties as a Full-Time Missionary, showcasing exceptional cultural adaptability and educational leadership. Achieved significant improvements in team supervision and site safety at Archangel Landscape.
Overview
5
5
years of professional experience
Work History
Appointment Setter
SUPPLY POINTe
12.2024 - Current
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2023 - 10.2024
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Trained new missionaries on effectively teaching and serving in the community.
Supervisor
Archangel Landscape
02.2020 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Met with customers to ensure satisfaction when a job was complete.
- Worked with personnel and managers to meet strict timelines.
- Trained new employees how to use specific landscape techniques.
- Implemented best practices and safe operating procedures.
Education
Brigham Young University, Idaho
RexburgHigh School Diploma -
Lehi High School
Lehi, UT05-2021
Skills
- Script memorization
- Telephone etiquette
- Salesforce CRM
- Positive attitude
- Educational leadership
- Creativity and innovation
- Cultural adaptability
- Team supervision
Timeline
Appointment Setter
SUPPLY POINTe
12.2024 - Current
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2023 - 10.2024
Supervisor
Archangel Landscape
02.2020 - 11.2023
Brigham Young University, Idaho
High School Diploma -
Lehi High School
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