Brooklyn Todd
Jeffersonville ,IN
Summary
Proven CNA and Restaurant Hostess, I excel in patient-focused care and multitasking under pressure, as demonstrated at Windsor Ridge Assisted Living. Skilled in vital signs monitoring and fostering compassion, I enhance patient and customer satisfaction, ensuring confidentiality and efficient team collaboration. Achieved significant improvements in patient comfort and service efficiency. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Windsor Ridge Assisted Living
08.2023 - 08.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Restaurant Hostess
First Watch
01.2022 - 09.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN06.2024
Skills
Patient Care
Vital signs monitoring
Compassion and Empathy
Bathing Assistance
Feeding Assistance
Basic Life Support
Dressing assistance
Maintaining confidentiality
Reliable team player
Recording vital signs
HIPAA Compliance
Patient-focused care
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Additional Information
I volunteered during covid19 to work at a daycare for a few months, I have 3 siblings who are all younger than me. I am currently a Freshman at Indiana University Bloomington. I am pursuing my career in getting my bachelors in children's adolescent counseling and minoring in psychology.
Timeline
CNA
Windsor Ridge Assisted Living
08.2023 - 08.2024
Restaurant Hostess
First Watch
01.2022 - 09.2022
High School Diploma -
Jeffersonville High School
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
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