Brooklyn Twitty
Chicago,IL
Summary
Accomplished Security Officer with a proven track record at A-Alert Security Services, adept in emergency response and incident reporting. Demonstrates exceptional reliability and active listening, ensuring safety and efficiency. Skilled in patrolling and customer service, consistently enhancing team performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Security Officer
A-Alert Security Services
07.2023 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Allied Universal Security Services
03.2022 - 07.2023
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- On foot patrol
- restrain patients
- Assisted in patient inventory
- Assisted in taking deceased bodies to the morgue
- Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
- Assisted with signing visitors in and giving them a pass to go on floors
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
School Crossing Guard
Chicago Public Schools CPS
03.2022 - 06.2022
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Assisted children in safely crossing streets, attentively assessing traffic conditions and potential hazards.
Front Gate Security Officer
Securitas Security Services USA
08.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
City Mail Carrier
United States Postal Service, USPS
02.2020 - 03.2021
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
High School Diploma -
Baker College Prep (Noble Charter School)
Chicago,IL06.2017
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Emergency Response
- Patrolling
- Reliability
- Vehicle inspections
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
Timeline
Security Officer
A-Alert Security Services
07.2023 - Current
Security Officer
Allied Universal Security Services
03.2022 - 07.2023
School Crossing Guard
Chicago Public Schools CPS
03.2022 - 06.2022
Front Gate Security Officer
Securitas Security Services USA
08.2021 - 02.2022
City Mail Carrier
United States Postal Service, USPS
02.2020 - 03.2021
High School Diploma -
Baker College Prep (Noble Charter School)
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