Brooklyn Uzzell
Whitman,MA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Saphire Event. Proven ability to enhance guest engagement and satisfaction through effective communication and collaboration. Adept at maintaining cleanliness standards and fostering positive interactions, ensuring a welcoming environment for all. Committed to continuous improvement and team success.
Overview
5
5
years of professional experience
Work History
Sever for Weddings
Saphire Event
Whitman, MA
03.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and loyalty.
- Processed orders efficiently using point-of-sale systems to enhance workflow.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on operational procedures and customer interaction techniques.
- Maintained cleanliness and organization of dining area to create welcoming environment.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Adapted quickly to high-pressure situations, maintaining composure during peak hours.
- Implemented feedback mechanisms from guests to improve service quality consistently.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Childcare Assistant Teacher
Busy Bee Daycare
Whitman, MA
01.2023 - 03.2025
- Facilitated age-appropriate activities to promote cognitive and social development in children.
- Assisted lead teachers in implementing lesson plans and daily schedules effectively.
- Monitored children's behavior and provided guidance to foster positive interactions among peers.
- Maintained a clean, safe, and organized classroom environment conducive to learning.
Education
High School Diploma -
Whitman Hanson
Whitman Bachelor - Emergency Management
Massachusetts Maritime Academy
Buzzards Bay, MA06-2029
Skills
- Strong work ethic
- Exceptional customer service
- Caring
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Table bussing
- Guest relations management
Timeline
Childcare Assistant Teacher
Busy Bee Daycare
01.2023 - 03.2025
Sever for Weddings
Saphire Event
03.2021 - Current
High School Diploma -
Whitman Hanson
Bachelor - Emergency Management
Massachusetts Maritime Academy