Brooklyn Ventrella
IL
Summary
A dynamic and dedicated college student with 4 years of diverse experience in recreational and customer service roles, excelling in fostering engaging environments and ensuring participant safety. Proven ability to communicate effectively with campers, parents, and team members, enhancing overall camp experiences. Strong skills in problem-solving and customer service contribute to maintaining high standards of facility operations and safety. Committed to creating memorable interactions while upholding policies that protect and enrich the community.
Overview
3
3
years of professional experience
Work History
Camp Counselor
Fox Valley Park District
05.2023 - Current
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Provided emotional support and encouraged camper participation in recreational activities through an enthusiastic leadership style.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Enforced discipline and policies to protect the safety of participants and ensure hygiene habits were followed. Engaged children in arts and crafts, singing, sports, games, and field trips while maintaining a safe environment.
- Cultivated effective relationships with campers, parents, and other counselors.
Pool Attendant
Pool Guards, Inc
05.2022 - 09.2023
- Moved umbrellas, lounge chairs, tables, and other items needed for gatherings, events, and/or at the request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in maintaining clean facilities, cleaning, skimming, testing water chemistry, and ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Monitored activities within the pool area to identify potential hazards or issues.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
Education
High School Diploma -
Metea Valley High School
Aurora05-2024
Skills
- Customer service
- Recreational programming
- Safety enforcement
- Team collaboration
- Effective communication
- Emotional support
- Positive engagement
- CPR
- Creative and energetic
- Team leadership
Timeline
Camp Counselor
Fox Valley Park District
05.2023 - Current
Pool Attendant
Pool Guards, Inc
05.2022 - 09.2023
High School Diploma -
Metea Valley High School
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