Brooklyn Vereen
New Britain,CT
Summary
Hardworking unit secretary with great expertise in patient privacy protocols, communication and computer work. Well-versed in incoming call management, patient updates and providing excellent customer service.
Overview
10
10
years of professional experience
Work History
Unit Secretary
Middlesex Health
12.2017 - Current
- I answer the telephone calls to offer information, answer questions, and direct calls to staff.
- Organize paperwork such as charts and reports for office and patient needs.
- Perform various administrative tasks by filing, copying and faxing documents.
- Trained monitor technician that fulfills duties of watching patients heart rate, rhythm and oxygen.
Floor Associate
Nike
10.2021 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Front End Supervisor
Big Y Supermarket
06.2015 - 04.2021
- Responded to customer concerns with friendly and knowledgeable service.
- Monitored cash drawers in number checkout stations to verify cash supply.
- Greeted customers upon arrival, offered assistance, and answered any questions necessary.
- Maintained focus during busy times and delegated tasks to employees.
- Worked customer service booth and handled safe duties.
Education
High School Diploma - Hairdressing
Vinal
Middletown 06.2017
Skills
- Organization and Time Management
- Heart Monitoring
- Patient Data Confidentiality
- Incoming Call Management
- Call Transfers
- Medical Recordkeeping
- Appointment Scheduling
- Teamwork and Collaboration
- Staff Leadership
- Computer Proficiency
- Customer Service
- Sterilizing Procedures
Timeline
Floor Associate
Nike
10.2021 - 12.2021
Unit Secretary
Middlesex Health
12.2017 - Current
Front End Supervisor
Big Y Supermarket
06.2015 - 04.2021
High School Diploma - Hairdressing
Vinal
Similar Profiles
KATIE TATAKISKATIE TATAKIS
Medical Assistant at Middlesex HealthMedical Assistant at Middlesex Health
Kayla TrottaKayla Trotta
IICAPS Clinician at Middlesex HealthIICAPS Clinician at Middlesex Health
Danielle PetersonDanielle Peterson
Medical Receptionist at Middlesex HealthMedical Receptionist at Middlesex Health
Sarrah MierzejewskiSarrah Mierzejewski
Environmental Technician Lead at Middlesex HealthEnvironmental Technician Lead at Middlesex Health
Tahsjma GreenidgeTahsjma Greenidge
Cashier Team Lead, Customer Service Representative at Stop & ShopCashier Team Lead, Customer Service Representative at Stop & Shop