Becca Mervine

• Managed patient scheduling and appointment coordination to optimize clinic efficiency.
• Maintained accurate medical records and ensured compliance with healthcare regulations.
• Facilitated effective communication between medical staff, patients, and families to enhance service delivery.
• Processed incoming calls and triaged inquiries to appropriate departments for timely responses.
• Utilized electronic health record (EHR) systems to update patient information and streamline workflows.
• Assisted in inventory management of office supplies and medical materials for operational continuity.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
• Maintained patient confidentiality in line with HIPAA regulations.
• Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
• Maintained current and accurate medical records for patients.
• Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
• Provided information for patient admissions and discharges to foster timely processing.
• Boosted staff morale through clear communication, professionalism, and collaboration in daily activities across various roles within hospital settings.
• Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
• Fostered positive work environment by assisting new staff with orientation and training on unit protocols.
• Enhanced patient confidentiality by diligently adhering to HIPAA regulations in all communications and record handling.
• Improved departmental communication with efficient handling of phone calls and messages.
• Enhanced patient care coordination by meticulously organizing patient records and ensuring timely access for healthcare professionals.
• Scheduled patient appointments to maximize healthcare provider availability.
• Increased efficiency in patient care, organizing charts and medical records for easy access.
• Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
• Enhanced patient satisfaction by providing empathetic support and clear communication during stressful situations.
• Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
• Optimized patient flow through unit by effectively managing bed assignments and transfers.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Transported patients between rooms and appointments or testing locations.
• Assisted in daily patient care activities, ensuring comfort and safety.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Monitored vital signs and reported changes to nursing staff.
• Collaborated with healthcare team to enhance patient care plans.
• Assisted in maintaining a clean and organized work environment.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced patient stress levels through effective communication and active listening skills.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Maintained accurate records of patient information and care provided.
• Followed infection control protocols to promote patient safety.
• Engaged with patients to provide emotional support and companionship.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

• Promoted infection control practices by adhering to strict hand hygiene and using personal protective equipment.
• Maintained cleanliness in patient rooms, group living areas, and nurse stations.
• Facilitated personal hygiene management, feeding, and ambulation for patients.
• Assisted patients with range of motion exercises to prevent loss of function during care.
• Prevented cross-contamination through thorough cleaning and sterilization of equipment.
• Monitored vital signs and documented changes for nursing staff review.
• Collaborated with healthcare teams to optimize patient care plans and outcomes.
• Delivered compassionate support, enhancing patient satisfaction and emotional well-being.

• Supported patients in mobility, hygiene, and personal care tasks.
• Implemented fall prevention measures for high-risk patients, maintaining safe environments.
• Promoted good oral and personal hygiene by assisting with grooming tasks.
• Maintained confidentiality of patient information in compliance with HIPAA guidelines.
• Changed linens regularly to ensure cleanliness in patient areas.
• Engaged with patients, reducing stress through effective communication.
• Monitored intake during feeding sessions, aiding nutritional goals.
• Utilized proper body mechanics when transferring patients to minimize injury risk.

Provided safe patient care

Performed vital signs

Helped with ADLS

Ensured HIPPA privacy

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Upheld infection control and prevention policies across different patient-facing areas.
• Maintained accurate records of patient information and care provided.
• Followed infection control protocols to promote patient safety.
• Assisted patients with daily living activities, promoting independence and dignity.
• Engaged with patients to provide emotional support and companionship.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.