Brooklyn (Brooke) Berhane
Fallbrook,CA
Summary
Outgoing and Tech-Oriented Team Player with excellent communication strengths and a passion for connecting with people of all backgrounds. Solid experience in processing payments, handling food, and meeting customer and teams needs with a friendly and energetic attitude.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Albertsons
10.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building connections with customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Barista
The Lullabar
08.2023 - 12.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily..
Data Entry Receptionist/Social Media Editor
The Daze Studio Online Store
01.2020 - 08.2022
- Worked very flexible hours; night, weekend, and holiday shifts.
- Utilized Adobe Premiere and Final Cut Pro X to edit and create videos at final presentation quality for education, social media, marketing, and commercial purposes
- Edited photos to give them a clean and professional appearance
- Managed multiple advertising social media accounts
- Responded to customer calls and emails to answer questions about products and services
- Used Excel Spreadsheets to organize and keep track of inventory and orders
- Completed data entry tasks with accuracy and efficiency
- Sorted documents and maintained organized filing process
Education
Associate of Science - Computer Science
City College
San Diego05.2026
High School Diploma -
Pacific Coast Academy
Poway, CA03.2022
Skills
- Enthusiastic and positive Attitude
- Warm, Friendly, and Personal Customer Service
- Teamwork, Collaboration, and Leadership skills
- Cool Under Pressure
- Conflict Mediation
- Quick on-the-Job Learning
- Close Attention to Detail
- Safe Food Handling Practices
- Coffee and Food Handling Machinery
Timeline
Starbucks Barista
Albertsons
10.2023 - Current
Barista
The Lullabar
08.2023 - 12.2023
Data Entry Receptionist/Social Media Editor
The Daze Studio Online Store
01.2020 - 08.2022
Associate of Science - Computer Science
City College
High School Diploma -
Pacific Coast Academy
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